We want you to be delighted with your shopping at Natural & Organic. If you have an issue with your delivery, product or return please email us using the form below.
We’ll get back to you within 24 hours, Monday-Friday.
If you are unhappy with the product you can return it to us within 30 calendar days from the date you received it in the condition which it arrived. Please make sure the product is unopened, unused and the seals fully intact. We will issue you a full refund for the product as soon as possible (we are unable to refund the cost of return shipping).
When the parcel is received by us, we will inform you your product has been returned. We will then process the parcel and confirm that the product is in the same condition they were when dispatched.
If the product complies with the above rules we will process the refund.
Before returning any product please contact us using the form below: